DO NOT USE DOXO TO PAY YOUR BILL. Recently some customers reported being directed to a website called DOXO to pay their bill online. We would like to state that Cascadia Water is in no way affiliated with this service. The payment option for online payment is secured through our website HERE. If you have questions or are unsure, please call the office at (360) 331-7388

COVID-19 Assistance

we are here to help.

During this challenging time, we are here to help. Please contact us if you need temporary payment arrangements. Contact our office at (360) 331-7388, Tuesdays & Thursdays from 10am-12pm, or email us anytime at

We will not disconnect or charge late fees for customers who can’t make a payment due to impacts caused by the coronavirus. Customers will continue to receive bills and past-due notices, but Cascadia Water will not send a final shut-off notice and disconnect service.

About the company

Cascadia Water was formed on November 2, 2018 through the acquisition and combination of Lehman Enterprises, Inc. and Sea View Water, LLC on Whidbey Island, and is a wholly-owned subsidiary of NW Natural Water Company, LLC.  Effective April 30, 2019, Cascadia Water closed on the acquisition of Estates Inc. and Monterra Inc. on the Olympic Peninsula. Effective November 12, 2020, Cascadia Water closed on the acquisition of Del Bay HOA on Whidbey Island. Effective September 17, 2021, Cascadia Water closed on the acquisition of Discovery Bay Village on the Olympic Peninsula. Cascadia Water operates out of Whidbey Island, and now serves more than 4,900 people through 1,700 connections.

Notice of Cascadia Water's UTC approved new rates

On June 28, 2021, the Washington Utilities & Transportation Commission (WUTC) issued Order No. 01 of Docket UW-200979 addressing the rate case filed by Cascadia Water on December 8, 2020. The new rates were reflected on the August 2021 billings for Olympic Peninsula customers (June [old rate]/July [new rate] usage) and will be reflected on the September 2021 billings for Whidbey Island customers (for July/August usage).

Our team

Our employees are loyal and committed to delivering quality service and value to our customers.  

System Flush

Tuesday, 7/20/2021 – Del Bay (Mutiny Sands Rd / Timber Ln) beginning at 9:30am

Thursday, 7/15/2021, Seaview Water (Fort Nugent / West Beach area in Oak Harbor)

We're here to help!

Our office is currently closed to ensure the safety of our staff and customers. 

Contact our office at (360) 331-7388, Tuesdays and Thursdays from 10AM-12PM or email us anytime at