NEW BILLING PORTAL! Cascadia recently migrated to an entirely new billing portal. This will require all customers previously registered for an online account to re-register on the new system. (One-time payments, as before, do not require registration.) If you have any questions, please call the office at 1-888-235-0510 or email us at info@cascadiawater.com.

COVID-19 Assistance

we are here to help.

During this challenging time, we are here to help. Please contact us if you need temporary payment arrangements. Contact our office at 1-888-235-0510, Monday through Friday 8am to 4pm or email us anytime at info@cascadiawater.com.

About the company

Cascadia Water was formed on November 2, 2018 through the acquisition and combination of Lehman Enterprises, Inc. and Sea View Water, LLC on Whidbey Island, and is a wholly-owned subsidiary of NW Natural Water Company, LLC.  Since then, Cascadia has closed on the acquisitions of Estates & Monterra Inc (Olympic Peninsula, April 2019), Del Bay HOA (Whidbey Island, November 2020), Discovery Bay Village (Olympic Peninsula, September 2021), Pelican Point (Moses Lake, October 2021), Northwest Water Services (Skagit, Snohomish & Island Counties, August 2022) and Aquarius Utilities (Kitsap & Olympic Peninsula, August 2022). Cascadia Water operates primarily out of Whidbey Island with a new secondary office in Poulsbo, and now serves more than 8,000 people through 3,200 connections.

Notice of Cascadia Water's UTC approved new rates

On June 28, 2021, the Washington Utilities & Transportation Commission (WUTC) issued Order No. 01 of Docket UW-200979 addressing the rate case filed by Cascadia Water on December 8, 2020. The first phase of new rates took effect July 1, 2021. The second phase of rates took effect December 1

The third phase of rates took effect June 1, 2022 , and were reflected on the July 2022 billing for Whidbey Island customers (May [old rate]/June [new rate]) and will be on the August 2022 billing for Olympic Peninsula customers (for June/July usage).

The fourth phase will be effective December 1, 2022. 

 

Routine System Flush

Thursday, 9/15/2022, Seaview Water (Fort Nugent / West Beach area in Oak Harbor)

Tuesday, 9/20/2022 – Del Bay (Mutiny Sands Rd / Timber Ln) beginning at 9:30am

 

We're here to help!

Our office is currently closed to ensure the safety of our staff and customers. 

Contact our office at 1-888-235-0510, Monday through Friday 8am to 4pm or email us anytime at info@cascadiawater.com