Customer Alert: Boil advisory LIFTED Pelican Point water system (Moses Lake, WA) – A precautionary boil advisory went into effect on 2/2/26 due to the system losing pressure from a power outage. The lab confirmed that all water samples were satisfactory; the boil advisory is now LIFTED. You can now resume normal drinking/consumption.

Welcome to

Cascadia Water

About the company

Cascadia Water was formed on November 2, 2018 through the acquisition and combination of Lehman Enterprises, Inc. and Sea View Water, LLC on Whidbey Island, and is a wholly-owned subsidiary of NW Natural Water Company, LLC. Since then, Cascadia has closed on the acquisitions of Estates & Monterra Inc (Olympic Peninsula, April 2019), Del Bay HOA (Whidbey Island, November 2020), Discovery Bay Village (Olympic Peninsula, September 2021), Pelican Point (Moses Lake, October 2021), Northwest Water Services (Skagit, Snohomish & Island Counties, August 2022), Aquarius Utilities (Kitsap & Olympic Peninsula, August 2022) and Pedersen Family (Olympic Peninsula, February 2023). Cascadia Water operates primarily out of Whidbey Island and now serves more than 9,000 people through approximately 3,800 connections.

About NW Natural Water

NW Natural Water Company, LLC (NW Natural Water), is a subsidiary of Northwest Natural Holding Company (NYSE: NWN) (NW Natural Holdings). NW Natural Holdings is headquartered in Portland, Oregon, and owns a 165-year-old regulated natural gas local distribution company, NW Natural Gas Company (NW Natural), NW Natural Water Company, and other business interests and activities.

NW Natural Water currently provides water distribution and wastewater services to communities in Oregon, Washington, Idaho, Arizona and Texas.

Click Here: Customer comment meeting for the draft Southwest Region Master Plan Tuesday, February 10th, 2026 from 10am-12pm via Microsoft Teams (see link below)

This master plan was filed with the Department of Health in June 2024 and covers four systems on the Olympic Peninsula:

Monterra (Port Angeles), Estates (Sequim), Diamond Point (Sequim), Discovery Bay Village (Port Townsend)

The purpose of this meeting is to provide an update on projected capital plans on these four systems. Cascadia’s goal is to provide safe and reliable drinking water and these capital projects help ensure that goal into the future. This customer comment meeting is open to all Cascadia Water customers.

To view the draft master plan, select “Links” in the top menu options, and then “Community Links”. You will then find the draft plans for Estates, Monterra, Diamond Point and Discovery Bay Village. The direct link is: https://cascadiawater.com/community-links/

Rates/the rate setting process will not be discussed at this meeting. If you are unable to attend this meeting, you can send in your comments to info@cascadiawater.com and we will compile them with all other comments received during the meeting.

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Microsoft Teams Need help?

Join the meeting now

Meeting ID: 215 257 230 862 92

Passcode: 5a9Zp7qf

Dial in by phone

1 323-591-8555,,495473608# United States, Los Angeles

Find a local number

Phone conference ID: 495 473 608#

General Rate Increase

Cascadia Water filed a general rate proceeding with the Washington Utilities and Transportation Commission on February 29, 2024 in accordance with Washington Administrative Code (“WAC”) 480-07-530. The Commissioners suspended the case at the 6/27/24 Open Meeting and the case went into formal litigation. New rates were set by Order 08 in Docket UW-240151 by the Washington Utilities and Transportation Commission and took effect October 21, 2025.

The full filing information for Docket UW-240151 can be found at the UTC website: https://www.utc.wa. gov/casedocket/2024/240151

We're here to help!

Our office is currently closed to ensure the safety of our staff and customers.

Contact our office at (888) 235-0510, Monday through Friday 8:30am to 4pm or email us anytime: CAW.help@cascadiawater.com